The KAMIKA Instruments Quality Policy is oriented to fulfill the expectations of our customers and continuous improvements to hardware and software solutions in our particle size analyzers, owing to which we can improve our financial performance.

The above mentioned assumptions are achieved owing to team-oriented realization of objectives relating to the product quality:

• Offering the products with required and stable characteristic, fulfilling the customers expectations,
• Optimizing the price-performance ratio in the manufactured products and continuous improvements to the company.

In execution of our objectives we use:

• estimation of the customer requirements and analyzes of the level of customer satisfaction regarding the offered analyzers,
• continuous improvements to analyzer hardware and software in conformity with growing customer requirements and changes in technologies,
• widening our product and service range in accordance with technical progress,
• cooperation with our suppliers and common endeavour in securing high quality of our products,
• competent and pleasant service in the sales department,
• quick and prompt execution of the customer orders,
• competent and efficient technical service and further monitoring of the manufacturing process progress,
• planning, supervising and coordinating the encountered processes,
• inspecting, correcting, preventing and improving actions, as well as internal audits.

Realization of the objectives mentioned above is ensured through the personal contribution of each KAMIKA Instruments employee according to his/her responsibilities. Achieving our objectives is assured owing to implementation and continuous development of the used Quality Management System in accordance with EN – ISO 9001:2015 standard.

On behave of all our team and ourselves we declare that QUALITY POLICY is understood, implemented and maintained on all stages of the company’s organization.

Our certificate:​

Infoline: +48 22 666 93 32

Quality confirmed by ISO 9001 cert.